Why do the 911 operators ask so many questions when I call?

It is critical that 911 operators get as much information as possible from the caller in an order mandated by state law. Operators are trained to get as much information as possible in order to best determine the nature of the problem and it is seriousness. This is for the safety of the community and all the first responders. On emergency calls, the officer(s) or medical personnel are usually already in route while the call taker is still gathering additional information from the caller. That additional information is being radioed to the responding officer(s) while they are driving to the scene. We thank you for your cooperation in answering the questions necessary for the responding officers to best assist you with your situation.

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1. Where is the Englewood Police Department located?
2. How do I obtain a copy of a police report?
3. Do I have to come to the police station to make a report?
4. Can I make a police report over the telephone?
5. Can the police help me with a dispute with my landlord?
6. What should I do if I'm pulled over by the police?
7. If I want to report something that is not an emergency, do I call 911 or another number?
8. Why does it take officers longer to respond to some calls than others?
9. Why don't I see more officers patrolling my neighborhood?
10. Why do the 911 operators ask so many questions when I call?
11. Can I call the police department to report a problem and still remain anonymous?
12. Is there a waiting period before I can report somebody as missing?
13. Can I use 911 on my cellphone to report an emergency or an intoxicated driver on the road?
14. Can the Englewood Police Department help me if I lock my keys in my car?
15. Does the police department ever contact citizens asking for donations over the phone?
16. How do I Pay a Traffic Ticket?
17. How do I contest a Traffic Ticket or Criminal Complaint?
18. I just picked up a copy of my accident report. What do all those code numbers mean around the outside of the report?
19. My car was towed. Now what do I do?
20. How do I submit an Open Public Records Act (OPRA) request?
21. How do I apply for a gun permit or firearms ID card?
22. How do I apply for a Temporary Accessible Parking Placard?
23. How can I commend the actions of an Englewood Police Officer?
24. How do I file a complaint against an Englewood Police Officer?
25. How do I file an accident report if we didn’t call the police at the time of the accident?